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Frequently Asked Questions
Everything you need to know about Empyrean and the Series One Infinity Pencil.
About the Product
An infinity pencil uses a specially engineered tip that marks paper like a traditional pencil but never wears down or needs sharpening under normal use. The tip is made from a durable alloy rather than graphite.
Yes. The tip is not made from traditional graphite. It is engineered to write indefinitely without degrading the way a standard pencil tip does. No sharpener needed. Ever.
Each Empyrean pack includes 2 Series One Infinity Pencil Air pencils and 1 refillable lead cartridge.
Yes. It writes on standard paper exactly like a regular pencil does.
The cartridge lasts a very long time under normal everyday use and is designed to be refilled when needed, so you are covered long term.
Shipping and Orders
Flat rate shipping across New Zealand. No surprises at checkout.
Orders are dispatched promptly and delivered via NZ Post. Delivery typically takes 2 to 5 business days depending on your location across New Zealand.
If you are not satisfied with your order, contact us directly and we will make it right.
You can reach us at empyreanbusiness.co.nz@gmail.com and we will get back to you as soon as possible.