Shipping policy

EMPYREAN SHIPPING & ALLOCATION POLICY

1.0 DISPATCH HUB & PROCESSING SEQUENCES
All physical allocations are verified, manually audited, and securely dispatched directly from our regional fulfillment hub in Auckland, New Zealand. Orders are queued for execution immediately upon successful payment verification. Processing and parcel sealing are finalized within 24 operational hours.

2.0 TRACKED TRANSIT TIMELINES
We utilize high-speed, tracked courier networks to guarantee secure arrivals. Once your system drops into the courier network, tracking data is instantly generated and beamed to your registered email address.

* New Zealand (Local / Regional Express): 1 - 3 Business Days via Tracked Priority Express.
* Australia & Oceania (Trans-Tasman Corridor): 5 - 9 Business Days via International Air.

3.0 MITIGATION OF LOGISTICAL RISKS
While our delivery success rate is highly optimized, transit windows are strictly classified as estimates. Empyrean is not legally or financially responsible for localized customs holds, seasonal postal bottlenecks, or regional courier line-haul failures. Any customs duties, import tariffs, or processing fees levied by international customs authorities are the sole responsibility of the receiving operator.